Refund and Returns Policy

We want our products to optimize your riding experience, so if you’re not completely satisfied with your purchase, we gladly exchange under terms and conditions (see below). If you get defective piece within 7 days of receiving your orders, please do the following to exchange your item with us:

– Report your exchange (please provide your invoice number and name of good(s) to be exchange.
– Bring it back to our store .
– Once we receive the product we will immediately inspect the good to make sure it meets our terms and conditions (see below).
– If the returned product meets our requirements we will do the 1 to 1 exchange (*if item in stock).

Terms and conditions for returns/Cancel Order:

– Items must be unused and in their original condition.
– All original tags and packaging must be attached to the item.
– Sale, Free, Limited Edition items cannot be exchanged.
– No refund allowed for change of mind
– No refund for non defected items
– Refund amount will be transferred to customer’s bank account within 7 days
* We reserves the right to reject any exchange/return claim.

The item I purchased has become faulty within the manufacturer’s warranty period.

If you have an item that has become faulty and is still within the manufacturer’s warranty period, you must send back to appointed Service Centre or Collection Point for Warranty Claim (RMA).

What Manufacturer Warranty not covered:
– Liquid spilled on or in unit
– Drops, falls, and other collisions
– Damage due to fire
– Intentional damage (such as hammer marks)
– Normal wear
– Cosmetic damage
– Theft

We reserve the right to:

– Not to offer a exchange for items returned without any legitimate proof of purchase, were sign of use, missing original packing and all original accessories